Virtual care: A commitment to patient-centred care

By Christine Lyon There are many reasons a patient might be unable to make an in-person appointment with their health care provider, but the rise of virtual visit technology is removing barriers by allowing patients to stay home and use a laptop, or other electronic device, to see their care provider in real time via video chat. Expanding the use of virtual visits is just one of the ways Providence Health Care is embracing digital health and committing to patient-centred care. Secure virtual visit platforms such as Skype for Business have been implemented at more than 15 outpatient clinics across the organization, giving patients a convenient alternative for appointments that don’t require a physical exam. ‘Patients have really loved it’ Cardiac electrophysiologist Dr. Zachary Laksman has

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